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Privacy Policy

Last updated: 08/08/2026

Disclaimer

Herdy Co. (“we,” “us,” or “our”) operates the website herdycomeats.ca (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, place an order for meat products and related items, or otherwise interact with us.

Please read this Privacy Policy carefully. By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Site.

 

Information We Collect

We may collect the following types of information:

Personal Information you provide to us:
- Name, email address, phone number, and delivery/billing address when you create an account, place an order, or contact us.
- Payment information (processed securely by our third-party payment providers; we do not store full credit card details).
- Order history and preferences related to products purchased.
- Any other information you choose to provide (for example, special delivery instructions or messages).

Information collected automatically:
- IP address, browser type, device information, pages visited, time spent on the Site, and referring website.
- Cookies and similar tracking technologies (see section 5 below).

How We Use Your Information

We use the information we collect to:
- Process and fulfill your orders (including packing, shipping, and delivery of meat and related products).
- Communicate with you about your orders, account, or inquiries.
- Send transactional emails (order confirmations, shipping updates, receipts).
- Improve our website, products, and customer experience.
- Detect and prevent fraud or unauthorized activity.
- Comply with legal obligations.
- (If you opt in) Send promotional emails or offers about our products. You can unsubscribe at any time.

How We Share Your Information

We do not sell your personal information. We may share information only in these limited circumstances:

- Service providers who help us operate the business (for example: Wix as our website platform, payment processors, shipping/delivery partners, email service providers). These parties are only allowed to use your information to perform services for us.
- Legal requirements — if required by law, court order, or government request, or to protect our rights, safety, or property.
- Business transfers — in connection with a merger, sale, or transfer of assets (your information may be transferred as part of that transaction).

 

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including order fulfillment, legal, accounting, or reporting requirements. Order records are typically kept for [e.g., 7 years] to comply with tax and business record laws. You may request deletion of your data (subject to legal retention requirements).

Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:
- Keep you logged in and remember your preferences.
- Analyze Site traffic and performance.
- Support basic functionality of the online store.

You can control cookies through your browser settings. Disabling certain cookies may affect how the Site functions (for example, the ability to add items to your cart or complete checkout).

Third-Party Services

Our Site is built on the Wix platform. Wix may collect certain information as described in their own privacy policy. Payment processing is handled by secure third-party providers. Delivery services may receive your name, address, and phone number solely to complete delivery. We encourage you to review the privacy policies of these third parties.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information (subject to legal exceptions).
- Opt out of marketing communications.
- Withdraw consent where processing is based on consent.

To exercise these rights, contact us using the details below. We will respond in accordance with applicable law.

Children’s Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

International Users

If you are accessing the Site from outside Canada, please note that your information may be transferred to, stored, and processed in Canada or other countries where our service providers operate. By using the Site, you consent to such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last updated” date. We encourage you to review this page periodically. Continued use of the Site after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Herdy Co. Meats and Fine Foods
15980 Airport Road, Caledon East, Ontario L7C 1G1
Email: herdycompany@gmail.com
Phone: 1 (905) 584-2934

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